Privacy Policy

Protecting Your Privacy

At Agroasia Tractors, we are committed to providing quality service to our customers. We make sure that all customer information is kept confidential and secure. We also ensure that all our customers are provided with the best possible service. We are committed to protecting your personal information. We handle all personal details responsibly and ethically as part of our daily business operations.
This policy explains how we collect, use, and protect your information, ensuring it is handled with confidentiality and care. It applies to all employees, customers, and business partners, in line with applicable privacy laws.

What Information We Collect

Personal Information: Includes details like your name, date of birth, address, email, income, gender, and more.
Business Information: Includes business name and address in order to ensure a smooth transaction and delivery of shipments.

How We Obtain Consent

When we collect your personal information, we explain why it’s needed, how it will be used, and if it will be shared. Consent can be given in a few ways:

Express Consent: You provide clear, direct permission (verbally, in writing, or online).
Implied Consent: Your actions or inaction suggest permission—for example, when you continue using our services.

How We Use Your Information

We only use the information you provide for specific purposes, such as:

Delivering products or services
Helping you secure financing
Notifying you about maintenance needs
Sending updates about our offerings
Improving internal operations like analyzing business data.

We will never share or sell your personal information to third parties without your consent, unless required by law.

How We Protect Your Information

We take every possible step to safeguard your personal data, including physical, electronic, and procedural security measures. Here’s how we ensure your information remains secure:

Authorization is granted only to employees who need your information to perform their jobs.
Our systems use firewalls, encryption, and password protection.
Physical records are kept in locked cabinets, and digital files are secured with advanced software.

Retaining and Deleting Data

We only keep your information as long as it’s required for business or legal purposes. When it’s no longer needed, we dispose of it securely. If legal obligations require us to keep your data, those laws override this policy.

Your Rights

You can request access to your personal information with a written request and proof of identity.
If you spot errors in your information, notify us, and we’ll correct it.
If we deny a request, we’ll explain why, and you’ll have the right to dispute the decision.